Shipping policy

At WagAlong Ltd. Co., we are committed to ensuring your items arrive safely and efficiently. Because our brand companion and debut children's book, The Sun-Drenched Search, is printed on-demand via our partnership with Amazon KDP, the following standards apply:

Processing & Shipping: Orders are printed and shipped directly by Amazon KDP. Shipping rates, carrier options, and estimated delivery dates are calculated in real-time at the Amazon checkout page.

Tracking Your Order: Once your order has shipped, you will receive a confirmation email directly from the fulfillment platform with your tracking number.

Shipping Inquiries: Please refer to your Amazon order tracking for the most accurate, up-to-the-minute status regarding your delivery.

Legal & Contact Information

Merchant of Record: Your purchase is processed securely via Amazon KDP. WagAlong retains all rights as the publisher and creator of this work.

International Orders: For customers outside of the United States, please note that any customs, duties, or import taxes are the sole responsibility of the customer.

Get In Touch: We love connecting with our community of pet lovers. If you’ve already contacted Amazon and still have questions, our team is available to assist you:

Email: support@wagalongus.com

Response Time: We strive to respond to all inquiries within 24–48 hours, during operating hours: Monday–Friday from 8AM-4:30PM. Please keep in mind that we observe all major US holidays.